Summary of Qualifications
Seasoned technology and product leader with over 25 years of experience spearheading software development, product management, and project leadership initiatives. Demonstrated expertise in managing cross-functional agile teams, both local and remote, to deliver cutting-edge mobile and web-based commercial applications. Track record of successful client engagement and product launches, including mobile order-ahead and payment applications for major brands such as Dunkin' Donuts, Taco Bell, Sonic, Checkers, and Peet's Coffee.
Experience
Sr. Director, Engineering - GoTo Foods, Sandy Springs (GA)
July 2023 - Present
- Spearhead the senior leadership team in strategizing, developing, and implementing cutting-edge presentation layer technologies for web and mobile platforms across 7 brands.
- Lead the build-out of web and mobile applications, leveraging technologies such as Contentful, Vercel, Next.js, React, and React Native to drive innovation and user engagement.
- Manage and mentor a team of internal Principal and Lead Engineers, fostering a culture of excellence and continuous improvement.
- Oversee a 3rd party development vendor, effectively managing approximately 50 offshore development resources to ensure seamless integration and project delivery.
Director, Digital Product - GoTo Foods, Sandy Springs (GA)
December 2020 - July 2023
- Led digital product strategy for web and mobile application channels across 7 brands, overseeing ideation, implementation, delivery, and support of digital channels.
- Managed a team of product managers and product owners, driving a company-wide digital transformation to a more agile framework.
- Successfully launched the first brand on the new digital platform, leveraging data-driven insights to inform product decisions and meet customer needs.
- Established best practices and fostered cross-functional collaboration to ensure alignment with organizational goals.
- Effectively communicated with all stakeholders, including executive leadership, on prioritization and progress of strategic initiatives.
- Orchestrated seamless handoffs between product requirements and engineering implementation, ensuring successful outcomes.
Lead Project Manager - Cardfree, Atlanta (GA)
January 2013 - December 2020
- Spearheaded end-to-end software development lifecycles, ensuring successful delivery of mobile, e-commerce, and SaaS solutions through close collaboration with clients, vendors, and internal teams.
- Led Agile (Scrum) project teams in a matrix environment, effectively managing project budgets and timelines.
- Partnered with Product Management and Engineering to define project scopes, goals, and deliverables aligned with business objectives and client expectations.
- Facilitated technical service deployments and proposed tailored solutions based on in-depth understanding of client business requirements.
- Strengthened business relationships, gaining trust and the ability to influence key decisions.
- Instituted and refined project management best practices, enhancing overall team efficiency and project outcomes.
Project Manager - CorFire, Alpharetta (GA)
May 2011 - January 2013
- Managed the development and delivery of innovative mobile payment solutions, driving project success from conception to implementation.
- Collaborated with cross-functional teams to gather technical requirements, plan effectively, and deliver on established milestones.
- Oversaw project deliverables and budgets, while influencing internal project commitment decisions to ensure alignment with organizational goals.
- Facilitated client service deployments, providing technical expertise and support throughout the process.
- Developed and presented comprehensive progress reports, proposals, and other critical documentation to stakeholders and potential clients.
Director, Product Development - Pimsware, Alpharetta (GA)
January 2007 - May 2011
- Led the design, development, and release of a suite of products, including an enterprise web-based collection management system and portfolio stratification utility.
- Managed and mentored a team of software developers and support engineers, fostering a high-performance work environment.
- Implemented a streamlined change request process, integrating it with the customer support ticketing system to enhance tracking and efficiency.
- Developed and executed detailed plans for complex projects, successfully navigating challenging requirements, resource constraints, and fixed deadlines.
- Proposed and implemented a new software configuration management (SCM) system, improving version control and collaboration.
- Engaged in hands-on software development using ASP, ASP.NET, C#, HTML, CSS, JavaScript, jQuery, and SQL, maintaining technical proficiency while leading the team.
Lead Software Developer - Ciba Vision, Duluth (GA)
August 2000 - January 2007
Key member of the Global Application Development group, responsible for application development, project management, and support for over 40 sites worldwide. Led initiatives to standardize development practices and improve global collaboration.
Sr. Software Engineer - Motorola, Lawrenceville (GA)
May 1997 - August 2000
Provided critical global manufacturing support as a member of the Technical Operations group. Designed, developed, and maintained client/server and intranet applications that significantly streamlined the manufacturing process for consumer electronic devices, improving efficiency and reducing costs.
Education
Georgia State University, Atlanta (GA) - BBA, Computer Information Systems
June 1992 - December 1997
Certifications
- Project Management Professional (PMP)
- PMI Agile Certified Practitioner (PMI-ACP)
- Certified Scrum Product Owner (CSPO)
- Certified Scrum Master (CSM)